Tesseract web browser based Service Management Software. Our unique field service management system, uses the internet to allow remote engineer access, call handling and control.
Hosted service eliminates the traditional costs of hardware and software.
Providing software solutions
for over 25 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
The new Electronic Report Service from Tesseract enables customers to schedule and run reports at any time day or night. These reports can then be faxed, emailed, Sent to a printer or copied to a network drive.
Fully customisable.
The Reporting Service is fully customisable and can be configured to your requirements. Any current Crystal Report which gathers information from the Service Centre Database can be used.
Some of the reports you could run are:
Email/Fax/Print Call List Reports to Customers
Email/Fax/Print Send Sales Orders or Quotes to Customers
Email/Fax/Print Send Engineers Job Sheets
Email/Fax/Print Send Purchase orders to Suppliers
Email/Fax/Print Send Invoices to Customers
Report Timings.
The timing of when the reports are run and then sent is configured through database stored procedures. These stored procedures can be set these up to run all different reports at different times of day and send them to the different media.
Download:
Reporting-Service.pdf
"It was the system's sub-contractor/vendor contract functionality that was most appealing, this addresses a large part of our business, which no other software application did nearly as well as Service Center."
Roger Viani - TDI Inova
