Tesseract | Streamline with unique API instantaneous cross-system data entry.

UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230

Providing software solutions
for over 25 years

Tesseract Service Centre Core Components

Customer Assets

Total management of Multiple Customer Installations.

Call Control

Powerful call handling system.

Repair Centre

Controlled job reporting for single or multiple workshops.

Parts Centre

Multi-location inventory and stock control system.

Quote Centre

Prepare quotes that convert to a contract when the quote is accepted.

Remote Engineer Access

Full information flow directly between engineers and Service Centre.

Invoicing Module

Invoice from contract maintenance charges and billable calls.

Meter Billing

Fully integrated meter collection and invoicing.

Prospect Centre

Powerful sales enquiry and action follow-up system.

Service Center Product Features

Why SaaS?

Knowledgeable

Instantaneous (API)

Popular

Supporting

Integrated

Service Driven

Located

Email Service

Reporting Service

Connected

Subscription Service

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.

Garage
and Forecourt

No more wash day blues
for Washtec!

Instrumentation
and Machine Tools

MicroPoise selects Tesseract's browser based service management system.

Medical
and Pharmaceutical

Tesseract's Service Centre System - The prescription for TDI's service success!

Security
and Fire Protection

Service Centre Software helps Group 4 Technology stay in control.

Instantaneous

Streamline, with unique API instantaneous cross-system data entry.

API (Application Programme Interface).
Tesseract's API allows information to be transferred electronically to and from Tesseract's Service Centre, via any third party system.

Data from your existing systems

Optimise service levels by seeing your engineers locations in real-time. Map their position and deploy according to the very best geographical proximity.

Tesseract's Application Programme Interface allows our current customers and potential customers to develop their own solutions, design their own interface to use Tesseract's Service Centre functions, therefore giving our customers complete control.

The benefits of using Tesseract's API are increased flexibility, reduced risk of data duplication, data entry time is instantaneous and eliminates the need for manual data entry which results in time saving and reduced costs - It also encourages synergy within your IT systems and allows system symmetry throughout your company.

Download:
Tesseract-API.pdf

Great support

Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.

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Instananeous (API)