UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230
 
TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Service Center Product Features

Why SaaS?
KPS Knowledge Powered Solutions
Knowledgeable

KPS Knowledge Powered Solutions

Instantaneous (API)
KPS Knowledge Powered Solutions
Popular
KPS Knowledge Powered Solutions
Supporting
KPS Knowledge Powered Solutions
Integrated
KPS Knowledge Powered Solutions
Service Driven
KPS Knowledge Powered Solutions
Located
KPS Knowledge Powered Solutions
Email Service
KPS Knowledge Powered Solutions
Reporting Service
KPS Knowledge Powered Solutions
Connected
KPS Knowledge Powered Solutions
Subscription Service
KPS Knowledge Powered Solutions
SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba
Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Garage
and Forecourt
Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.
Connected
Connected
Browser based software. Wherever you are, if you can connect to the internet you can connect to Service Centre.

A PC running a browser - that's all you need.
If you want low IT maintenance costs this is as good as it gets. Tesseract's software sits securely on our server, nothing to install and nothing to back-up. To access Service Centre all you need is a browser on your PC.

Hosted Service
Not only does Tesseract's hosting service eliminate the traditional costs of hardware and software ownership, but it is also available on a 'pay as you go' basis.

If you'd prefer, we can install Service Centre on your own dedicated IIS server.

The latest mobile and handheld devices supported.
Tesseract's REA (Remote Engineer Access) component supports the industry standard mobile devices, effortlessly sending a receiving data and captured signatures.

Benefits.
The benefits of using web browser technology to allow remote access are obvious.
But, couple that with the functionality that Service Centre offers and you have a powerful structure that keeps your field service operation truly connected.

Support
Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
More
Support
Subscribe to
Tesseract News!
Get regular news and updates sent to you by email.
More

Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS.A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Subscription Service
Pay as you go
Take advantage of our monthly Pay-as-you-go Service.
More

Just a few of the companies already using our software:Tesseract Clients